:root{--bg:#f6f7f9;--surface:#fff;--surface-2:#f0f2f5;--border:#e2e5ea;--text:#1c2330;--muted:#667085;--accent:#2563eb;--accent-soft:#e8efff;--good:#15803d;--good-soft:#e7f6ec;--bad:#c62828;--bad-soft:#fdecec;--warn:#a16207;--warn-soft:#fdf3dc;--radius:10px;--shadow:0 1px 2px #1018280f, 0 1px 3px #10182814;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;font-size:15px;line-height:1.5}@media (prefers-color-scheme:dark){:root{--bg:#11151c;--surface:#181d26;--surface-2:#202633;--border:#2c3442;--text:#e6e9ef;--muted:#98a2b3;--accent:#6b9bff;--accent-soft:#1e2a45;--good:#4ade80;--good-soft:#15291d;--bad:#f87171;--bad-soft:#3a1c1c;--warn:#fbbf24;--warn-soft:#33290f;--shadow:none;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0}h1{margin:0 0 .25rem;font-size:1.6rem}h2{margin:0 0 .75rem;font-size:1.15rem}h3{margin:0 0 .5rem;font-size:1rem}a{color:var(--accent)}p{margin:0 0 .75rem}.app{min-height:100vh}main{max-width:1180px;margin:0 auto;padding:24px 16px 64px}.topbar{background:var(--surface);border-bottom:1px solid var(--border);z-index:10;flex-wrap:wrap;align-items:center;gap:24px;padding:10px 24px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:8px;font-weight:700;display:flex}.brand .version{color:var(--muted);font-size:.75rem;font-weight:400}.brand-mark{background:var(--accent);color:#fff;border-radius:8px;place-items:center;width:28px;height:28px;display:grid}.topbar nav{flex-wrap:wrap;flex:1;gap:4px;display:flex}.topbar nav a{color:var(--muted);border-radius:8px;padding:6px 12px;font-weight:500;text-decoration:none}.topbar nav a:hover{background:var(--surface-2);color:var(--text)}.topbar nav a.active{background:var(--accent-soft);color:var(--accent)}.project-picker{width:auto;max-width:220px;padding:5px 8px}.user-menu{align-items:center;gap:4px;display:flex}.user-menu .user-name{color:var(--text);border-radius:8px;padding:6px 8px;font-weight:500;text-decoration:none}.user-menu .user-name:hover,.user-menu .user-name.active{background:var(--surface-2)}.auth-page{place-items:center;min-height:100vh;padding:16px;display:grid}.auth-page .card{width:100%;max-width:380px}.auth-page .brand{margin-bottom:16px}.qr{justify-content:center;margin:4px 0 12px;display:flex}.qr svg{border-radius:8px;width:200px;height:auto}.secret-key,.backup-codes,.code-input{font-family:ui-monospace,SF Mono,Menlo,Consolas,monospace}.secret-key{word-break:break-all;background:var(--surface-2);border-radius:8px;margin:0 0 16px;padding:8px 10px;font-size:.95rem}.code-input{letter-spacing:.15em;font-size:1.2rem}.backup-codes{grid-template-columns:repeat(2,1fr);gap:6px;margin:0 0 14px;padding:0;list-style:none;display:grid}.backup-codes li{background:var(--surface-2);text-align:center;border-radius:6px;padding:6px 10px}.radio-option{border:1px solid var(--border);cursor:pointer;border-radius:8px;align-items:flex-start;gap:10px;margin-bottom:8px;padding:10px 12px;display:flex}.radio-option input{width:auto;margin-top:3px}.radio-option.selected{border-color:var(--accent);background:var(--accent-soft)}.inline-form{flex-wrap:wrap;align-items:flex-end;gap:8px;display:flex}.inline-form .field{flex:1;min-width:160px;margin-bottom:0}tr.inactive td{opacity:.55}.segmented{border:1px solid var(--border);border-radius:8px;display:inline-flex;overflow:hidden}.segmented button{color:var(--muted);cursor:pointer;font:inherit;background:0 0;border:0;padding:5px 12px;font-weight:600}.segmented button.active{background:var(--accent);color:#fff}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.page-head p{color:var(--muted);margin:0}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}.card+.card{margin-top:16px}.grid{gap:16px;display:grid}.grid.cols-2{grid-template-columns:repeat(auto-fit,minmax(320px,1fr))}.grid.cols-3{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}.row{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.spacer{flex:1}.muted{color:var(--muted)}.small{font-size:.85rem}.pre{white-space:pre-wrap}.btn{border:1px solid var(--accent);background:var(--accent);color:#fff;font:inherit;cursor:pointer;border-radius:8px;align-items:center;gap:6px;padding:8px 16px;font-weight:600;text-decoration:none;display:inline-flex}.btn:disabled{opacity:.55;cursor:default}.btn.secondary{background:var(--surface);color:var(--text);border-color:var(--border)}.btn.ghost{color:var(--accent);background:0 0;border-color:#0000;padding:6px 10px}.btn.danger{background:var(--bad);border-color:var(--bad)}.btn.big{padding:12px 22px;font-size:1.05rem}.badge{background:var(--surface-2);color:var(--muted);vertical-align:middle;border-radius:99px;margin-left:6px;padding:1px 8px;font-size:.72rem;font-weight:600;display:inline-block}.badge.warn{background:var(--warn-soft);color:var(--warn)}.badge.good{background:var(--good-soft);color:var(--good)}.badge.bad{background:var(--bad-soft);color:var(--bad)}.badge.accent{background:var(--accent-soft);color:var(--accent)}.field{flex-direction:column;gap:4px;margin-bottom:14px;display:flex}.field-label{font-size:.88rem;font-weight:600}.hint{color:var(--muted);font-size:.8rem}input,textarea,select{font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:8px;width:100%;padding:8px 10px}textarea{resize:vertical}input:focus,textarea:focus,select:focus{outline:2px solid var(--accent-soft);border-color:var(--accent)}input::placeholder,textarea::placeholder{color:var(--muted);opacity:.6;font-style:italic}.checkbox{flex-direction:row;align-items:center;gap:8px}.checkbox input{width:auto}.edit-lang-bar{background:var(--accent-soft);border-radius:var(--radius);flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:16px;padding:10px 14px;display:flex}.edit-lang-bar .segmented{background:var(--surface)}.error-box{background:var(--bad-soft);color:var(--bad);border-radius:8px;margin-bottom:16px;padding:10px 14px}.choice{cursor:pointer;text-align:left;font:inherit;color:inherit;width:100%;transition:border-color .15s}.choice:hover{border-color:var(--accent)}.choice.selected{border-color:var(--accent);outline:2px solid var(--accent-soft)}.choice h3{flex-wrap:wrap;align-items:center;gap:4px;display:flex}.list-item{align-items:center;gap:16px;display:flex}.list-item .grow{flex:1;min-width:0}.rule-card{border-left:4px solid var(--accent)}.rule-card.critical{border-left-color:var(--bad)}.call-layout{grid-template-columns:minmax(0,1fr) 360px;gap:16px;display:grid}@media (width<=900px){.call-layout{grid-template-columns:1fr}}.call-stage{text-align:center;flex-direction:column;align-items:center;gap:16px;padding:36px 20px;display:flex}.avatar{background:var(--surface-2);border:4px solid var(--border);border-radius:50%;place-items:center;width:120px;height:120px;font-size:3rem;transition:all .2s;display:grid}.avatar.speaking{border-color:var(--accent);box-shadow:0 0 0 10px var(--accent-soft)}.timer{font-variant-numeric:tabular-nums;font-size:2rem;font-weight:700}.timer.warn{color:var(--warn)}.timer.over{color:var(--bad)}.status-dot{background:var(--good);border-radius:50%;width:10px;height:10px;animation:1.5s infinite pulse;display:inline-block}@keyframes pulse{50%{opacity:.3}}.chat{flex-direction:column;gap:10px;max-height:480px;padding:4px;display:flex;overflow-y:auto}.bubble{background:var(--surface-2);border-radius:12px;max-width:80%;padding:8px 12px}.bubble.agent{background:var(--accent-soft);align-self:flex-end}.bubble .meta{color:var(--muted);font-size:.72rem}.bubble.partial{opacity:.6;font-style:italic}.chat-input{gap:8px;margin-top:12px;display:flex}.score-ring{--size:132px;width:var(--size);height:var(--size);border-radius:50%;flex-shrink:0;place-items:center;display:grid}.score-ring>div{width:calc(var(--size) - 22px);height:calc(var(--size) - 22px);background:var(--surface);text-align:center;border-radius:50%;place-items:center;display:grid}.score-ring strong{font-size:2.2rem;line-height:1}.facts{flex:1;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;display:grid}.fact{background:var(--surface-2);border-radius:8px;padding:10px 12px}.fact .label{color:var(--muted);font-size:.78rem}.fact .value{font-weight:600}.bar{background:var(--surface-2);border-radius:3px;height:6px;overflow:hidden}.bar>div{border-radius:3px;height:100%}.result{border-top:1px solid var(--border);padding:14px 0}.result:first-of-type{border-top:0}.evidence{align-items:baseline;gap:8px;margin-top:6px;font-size:.9rem;display:flex}.ts{font-variant-numeric:tabular-nums;background:var(--accent-soft);color:var(--accent);cursor:pointer;border:0;border-radius:6px;flex-shrink:0;padding:1px 8px;font-family:inherit;font-size:.8rem;font-weight:600}.ts:disabled{cursor:default}.quote{font-style:italic}.recommendation{background:var(--warn-soft);border-radius:8px;margin-top:8px;padding:8px 12px;font-size:.9rem}.transcript{max-height:560px;overflow-y:auto}.line{border-radius:8px;gap:10px;padding:6px 8px;display:flex}.line.active{background:var(--accent-soft)}.line .who{flex-shrink:0;width:72px;font-size:.85rem;font-weight:600}.line.customer .who{color:var(--warn)}.line.agent .who{color:var(--accent)}.report-layout{grid-template-columns:minmax(0,1fr) 400px;align-items:start;gap:16px;display:grid}.report-layout aside{position:sticky;top:72px}@media (width<=1000px){.report-layout{grid-template-columns:1fr}.report-layout aside{position:static}}audio{width:100%}ul.clean{margin:0;padding-left:18px}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--border);padding:10px 8px}th{color:var(--muted);font-size:.8rem;font-weight:600}tr.clickable{cursor:pointer}tr.clickable:hover td{background:var(--surface-2)}